Cancellation and Refunds

1. Overview

At sheet2notice, we strive to provide excellent service and ensure customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be issued for paid services.

2. Refund Eligibility

Refunds may be considered in the following circumstances:

• Service failure or technical issues that prevent you from using the Service
• Duplicate payments made in error
• Unauthorized charges on your account
• Service cancellation within the refund period (if applicable)

3. Refund Period

Refund requests must be submitted within 7 days of the original purchase date. Refund requests submitted after this period may be considered on a case-by-case basis at our discretion.

4. Refund Process

To request a refund:

1. Contact us through our contact page or email us at vaibhav@aayutech.in
2. Provide your account information and transaction details
3. Explain the reason for your refund request
4. We will review your request and respond within 5-7 business days

5. Processing Time

Once a refund is approved, it will be processed within 5-10 business days. The refund will be issued to the original payment method used for the transaction. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.

6. Non-Refundable Items

The following are generally not eligible for refunds:

• Services that have been used extensively or for their full duration
• Services cancelled after the refund period
• Refunds requested due to change of mind (unless within the refund period)
• Third-party fees or charges (e.g., payment processing fees)

7. Partial Refunds

In some cases, we may offer partial refunds based on:

• The extent of service usage
• The time remaining in your subscription period
• Any applicable terms of your specific plan

8. Chargebacks

If you initiate a chargeback or dispute with your payment provider, we may suspend or terminate your account pending resolution. We encourage you to contact us directly first to resolve any issues, as this is typically faster and more efficient for all parties.

9. Subscription Cancellations

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of your paid period. No refunds will be issued for the remaining unused portion of your subscription unless otherwise specified.

10. Payment Processor Policies

Refunds are processed through our payment processor (Razorpay). The refund will be subject to their terms and conditions. Any fees charged by the payment processor may be deducted from the refund amount.

11. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of the Service after changes are posted constitutes acceptance of the modified policy.

12. Contact Us

If you have any questions about this Refund Policy or wish to request a refund, please contact us at vaibhav@aayutech.in or visit our contact page.